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Terms and Conditions That Govern Your tezmotka Account

Before you open your account or explore our lobby, these Terms and Conditions define what we commit to and what we ask of you.

Account EligibilityUsage RulesPayment TermsAccount Suspension RightsGoverning Jurisdiction

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Who These Terms Apply To and Where

tezmotka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions form a binding agreement between you and tezmotka from the moment you create an account on tezmotka.com. Access to our platform is available only where local law in your region permits such activity — eligibility is entirely subject to the laws applicable

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in your jurisdiction. By completing account registration, you confirm that you have read, understood, and accepted every clause set out here. We may update these Terms periodically; continued use of the platform after an update constitutes your acceptance of the revised version. Transactions processed through UPI,
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Paytm, or PhonePe are also subject to the respective payment provider's own terms, which operate alongside ours.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear or you believe your account has been actioned incorrectly under them, our support team is the right starting point.

Email Support Send your Terms-related query to our support address and include your registered account ID. We review every message and respond with a reference number so your case can be tracked from start to resolution.

Live Chat Open the chat widget on tezmotka.com for real-time answers about account rules, payment term queries, or any clause you need clarified. Our agents can escalate to a senior compliance reviewer if needed.

Help Centre Our Help Centre at tezmotka.com/help holds the current full text of these Terms and Conditions alongside plain-language summaries of the clauses that affect your account most frequently.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Practices Under These Terms

These Terms and Conditions define not just your obligations but ours — from how we store your data to how we secure your wallet and how you can…

Account Data Retention

We retain your account data for as long as your account remains active and for a legally required period thereafter.

Cookie Policy Under These Terms

Our platform uses cookies to maintain your session, remember your payment preferences, and detect unusual login behaviour.

Account Security Obligations

Under these Terms, you are responsible for keeping your login credentials confidential.

Payment Verification Process

Withdrawals processed through UPI, Paytm, or PhonePe are subject to identity verification steps defined in these Terms.

Requesting Account Changes

To update your registered name, email, or phone number, submit a formal request through our support email with the required…

Termination and Appeals

If we suspend or close your account under these Terms, we will notify you by email stating the reason.

Common Questions About tezmotka Terms and Conditions

The questions below address what Indian account holders ask most when reading through these Terms and Conditions. If your question is not listed here, our support team can walk you through any specific clause.

They take effect the moment you complete account registration on tezmotka.com. By submitting your details, you confirm you have read and accepted every clause, including those governing payments via UPI, Paytm, and PhonePe.

We reserve the right to update these Terms at any time. We will notify you by email or an in-platform banner when material changes are made. Continuing to use the platform after that notice constitutes acceptance of the updated Terms.

A breach may result in a temporary suspension or permanent closure of your account, depending on the severity. We will inform you by email, and you may appeal the decision in writing to our compliance team within 14 days of the notification.

Send a data access request to our support email from your registered email address, including your account ID. We will compile and deliver your data within the timeframe required by applicable law in your jurisdiction.

These Terms govern your relationship with tezmotka; the payment providers operate under their own terms as well. Both sets of terms apply simultaneously to any transaction you process through UPI, Paytm, or PhonePe on our platform.

Access depends on local law and is available only where local law in your state or region permits such activity. You are solely responsible for verifying that your use of the platform complies with the laws applicable to you.

Start by contacting our live chat or support email with your account ID and the specific clause you believe was misapplied. If unresolved, you may escalate to our compliance team in writing; we commit to a formal written response within seven business days.

Terms and Conditions That Govern Your tezmotka Account

How to Reach Us About These Terms

Data, Security and Account Practices Under These Terms

Account Data Retention

Cookie Policy Under These Terms

Account Security Obligations

Payment Verification Process

Requesting Account Changes

Termination and Appeals

Common Questions About tezmotka Terms and Conditions

01 When do these Terms and Conditions take effect for my account?

02 Can tezmotka change these Terms and Conditions without notice?

03 What happens to my account if I breach these Terms?

04 How do I request a copy of the data tezmotka holds on me?

05 Are there separate terms for payments made through UPI, Paytm or PhonePe?

06 Is access to tezmotka available to everyone in India?

07 How do I formally raise a dispute about how these Terms were applied to my account?

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